Well, I explained earlier that I am facing another typical problem with my Nokia 5800 tube – The menu color change issue with my Nokia 5800 🙁
My phone is a little over two months old and was a victim of the known Nokia 5800 earpiece speaker volume issue, and it had the display problem as well.
I updated firmware to version 20 from version 11 the day prior to getting it repaired for the speaker issue. The display issue came into attention since then. While in use the menu colour changes to violet, yellow pink etc for a duration of 3-4 seconds and gets back to normal. Also the screen goes blank in between, I need to switch off and on the screen guard to get the display work again.
After doing some research on Nokia discussion forums, other mobile phone discussion forums, I concluded that few Nokia 5800 users face similar issues as mine with the display.
My initial assumption was that it could be a software related issue, I waited for the version 21 upgrade and did it few days back. This didn’t solve my issue. I did a phone reset using *#7370# which formats the phone memory, which again did nothing to solve the issue. This made me conclude that there could be something serious issue with the hardware. Two of my friends own Nokia 5800 and they never had something like this.
I took the mobile to Nokia Care today, the guy over there told me that it need to be checked and if needed might need to be sent to the main office for repair and detailed check. He also mentioned that if it cannot be repaired, I will be given a replacement piece, which is a good news for me now. Thanks to Nokia Care again, but so sad, my first experience with Nokia mobile phones isn’t that great due to this faulty Nokia 5800 Xpressmusic 🙁
I pulled out my old Philips Xenium 9@9++ to be used meanwhile for the sake of making and receiving calls.
Waiting for them to check my 5800 tube and give me the results..