Nokia 5800 is claimed to be the iPhone killer, I own one but I dont feel I am a ‘proud’ owner of it – Reason, I am facing a very typical problem what many other Nokia 5800 users are facing.
The Issue
The initial lot of the phone had defective internal speakers (the earpiece). When on conversation, the volume on the earpiece fluctuates between higher and lower end. You can imagine how frustrating it is to get on with a phone conversation in these situations.
Solution
Nokia admits that it knows about the issue, so you can get it corrected for free when you take the phone to a Nokia care center.
There is a fix provided by someone at youtube, which according to many have solved the issue, but for few, it spoiled their phone completely, damaging the cable connecting the touchscreen.
I didnt want to experiment by following the video above, the phone is new, I wanted to retain the warranty.
Hence I took the phone to Nokia care, where they claimed they fixed the issue (just took an hours time). I checked the voice clarity, it looked okay to me at that time.
Does this completely solve the issue?
Well, I dont really agree…
I bought this phone two weeks ago, didnt realize that I am having a defective set untill I read about similar issues faced by others. I felt it as a network issue at the other end having varying volume levels. I took the phone to a Nokia care centre in Bangalore, that guy admitted that they know this issue and promised me to return the phone in an hour..
I collected the phone and I felt the voice is clearer..
Its 2 more days and I am feeling that the problem hasn’t been completely solved !!
I was a user of Sony Ericsson k750i for last 2 years (and I still use it), this is my first Nokia phone and its not a great first impression so far 
[Update !]
I took the phone to the same service centre again, the technician over there was kind enough to check it again. Last time he had re fixed the earpiece which was actually there in the phone. Must be one of the defective lot of earpieces, hence he replaced the earpiece.
Its 3 days on the new earpiece, and so far I feel its fine. Thanks to Nokia Care, but these things seriously can affect reputation of Nokia 5800.
Will post back updates if I have any !
